GPLPros (“Provider”) provides software and website services subject to these Terms of Service (“TOS”). By using GPLPros.com, you agree to these terms. If you do not agree, do not use the site.

Product LIcenses

All WordPress themes, plugins, extensions, and code snippets on GPLPros.com are licensed under the GNU General Public License (GPL). Products are developed by third-party developers and redistributed by GPLPros under the GPL.

GPLPros are not affiliated with, endorsed by, or related to any third-party developers or trademark holders (e.g. WordPress, WooCommerce). Names and trademarks are used only to accurately identify products.

GPLPros does not provide developer support or license activation keys for third-party products. License keys are only necessary to receive support and updates directly from the original developer.

Product Support

We support our own products (currently the GPLPros Update Manager) and provide basic installation support for all products sold on this site. We do not provide general WordPress support, and no support is provided via email or phone.

Third-party products are supported by their respective developers only. If you need professional support, purchase the product directly from the developer.

All products are provided “as is” with no implied warranty that they will function as expected or be compatible with all third-party components and plugins.

We do not guarantee that any product will remain available. We reserve the right to modify, discontinue, or add products at any time with or without notice. Prices are subject to change at any time.

Product Updates

Each VIP Pass, excluding a trial pass, includes complimentary updates for the valididty period of your purchase. After wich, you may renew your update subscription to continue receiving updates

Product Delivery

After payment is confirmed, you will receive an order confirmation and download link via email. Delivery typically occurs within 5 to 10 minutes but may take up to 30 minutes.

VIP Memberships

Duplicate and accidental charges are always refunded. Bought twice, bought the wrong tier, charged after you cancelled. Tell us and we will sort it out, no questions.

Otherwise passes are not refundable, and it is worth saying why rather than just saying no.

Your downloads are yours. We do not lock them, expire them, or take them back, and we are not going to start. That is what the GPL is for. It also means there is nothing to hand back: refunding a pass after the library has been downloaded would mean giving away thousands of plugins for free, and that cost lands on the members who paid.

Refund Policy

Start with a ticket. If something you bought does not work, tell us. We would rather fix it than refund it, and most of the time that is what happens. A refund is the last step, not the first.

Individual Products

If an item does not work the way it should and we cannot fix it, you get your money back or account credit, whichever you prefer. That one is on us.

We do need to see the problem. A description clear enough for us to reproduce, or a debug log attached to your ticket, is usually all it takes. We are not making this hard on purpose. We cannot fix a fault we cannot see, and we would rather fix it.

What We Do Not Refund

• You changed your mind, or no longer need it
• You downloaded what you wanted and are done
• You bought the wrong item. Tell us anyway, we will usually just swap it
• The product works, it is simply not what you hoped for
• A feature that runs on the developer’s own servers is unavailable. AI features, hosted template libraries and cloud services need the developer’s own licence
• Update timing. We check daily and aim to have new versions ready within 24 to 48 hours of the developer’s release. Now and then one takes longer. That is redistribution, not a fault

Before Opening A Dispute

If you are unhappy, open a ticket before you contact your bank or PayPal. It is faster, and it is the only route where you might end up with a working plugin instead of just your money back.

We may decline requests that show a pattern, meaning repeated claims from one account with no reproducible problem. It is rare, and you would know if it applied to you.

Customer Accounts

You must create an account to purchase products. You are responsible for keeping your login credentials confidential. You may not share or distribute your account details. You are fully responsible for all activity under your account. Notify us immediately of any unauthorized use or security breach. Provider is not liable for losses resulting from your failure to comply with these terms. You must be 18 or older to hold an account.

Account Termination/Suspension

Provider reserves the right to suspend or terminate any account at any time, without notice, at its sole discretion. No refunds will be issued to terminated accounts. Grounds for termination include:

1. 1. Abusive behavior toward Provider staff or other customers
   2. Defamatory, malicious, or false statements about Provider
   3. Attempts to steer customers away from Provider products
   4. Hacking, spamming, or other illegal acts

Provider believes the account has been compromised, shared, or poses a security risk

DMCA Policy

GPLPros complies with the U.S. Digital Millennium Copyright Act and will respond to valid copyright infringement claims within two business days.

To submit a DMCA notice, send the following to GplPros.com

• A description of the copyrighted work you believe has been infringed
• The specific URL where the infringing material appears on GPLPros.com
• Your full name, address, phone number, and email address
• A statement that you have a good faith belief the disputed use is unauthorized
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on their behalf
• Your electronic or physical signature

Note: The DMCA imposes significant penalties, including attorneys fees, on those who abuse the infringement notification process. GPLPros will pursue bad-faith claims and cooperate with law enforcement accordingly.

Business Use

If you use our services on behalf of a business, that business accepts these terms and agrees to indemnify and hold harmless Provider and its affiliates, officers, agents, and employees from any claim, liability, or expense arising from use of our services or violation of these terms.

Warranty Disclaimer

Provider does not provide any warranty. Products and services are provided “as is.” To the extent permitted by law, Provider excludes all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation Of LIability

To the extent permitted by law, Provider and its suppliers and distributors will not be responsible for lost profits, revenues, data, or indirect, special, consequential, exemplary, or punitive damages. Provider’s total liability for any claim under these terms is limited to the amount you paid Provider. Provider is not liable for any loss or damage that is not reasonably foreseeable.

Miscellaneous

TOS Updates. These terms may be updated at any time but never retroactively. Changes take effect no less than 14 days after posting, except for changes required by law or urgent legal reasons, which may take effect immediately.

Conflicts. If there is a conflict between this TOS and the terms of a specific Provider service, the service-specific terms prevail.

No Third-Party Beneficiaries. These terms govern the relationship between Provider and you only. They do not create any third-party beneficiary rights.

No Waiver. Failure by Provider to act on a violation does not waive Provider’s right to act in the future.

Severability. If any term is found unenforceable, the remaining terms remain in effect.